Eurotecnica Privacy Notice
Introduction
Eurotecnica Contractors and Engineers S.p.A. (“Eurotecnica”, “we”, “us” or the “Company”) is a leading technology provider active in the chemical, petrochemical and oil and gas sectors.
Eurotecnica is part of the Proman Group.
We understand that your privacy is important to you and that you care about how information relating to you (“Personal Data”) is used. Therefore, we are committed to ensuring the privacy and security of the Personal Data we process from our customers, vendors, employees, and other individuals, and to protect their rights in accordance with our obligations under applicable Privacy and Data Protection laws.
This Privacy Notice aims to give you information on how Eurotecnica collects and processes your Personal Data.
1 – What processing activities are covered under this Privacy Notice?
This Privacy Notice informs you how we collect, use, disclose, and process your Personal Data in our role as a Data Controller when you:- Interact or use our website Eurotecnica.it or any other service that displays or links to this Privacy Notice, including accessing or downloading materials from the resources or portals available on this to you on this website or requesting information about our Services (our “Website”);
- Visit our offices;
- Receive communications from us or otherwise communicate with us, including but not limited to emails, phone calls, or massages left through the contact form available on the Website;
- Provide your Personal Data for the purposes of administering or use our Services and managing our relationship with you in any manner;
- Register for, attend or take part in an event hosted by us, or if we obtained your contact details because those were shared by the organisers of an event we attended (collectively, “Events”);
2 – Where do we collect your Personal Data from?
Personal data is any information relating to an identified or identifiable individual. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third parties.Personal Data you provide us
Eurotecnica Contractors and Engineers S.p.A. (“Eurotecnica”, “we”, “us” or the “Company”) is a leading technology provider active in the chemical, petrochemical and oil and gas sectors.
Eurotecnica is part of the Proman Group.
We understand that your privacy is important to you and that you care about how information relating to you (“Personal Data”) is used. Therefore, we are committed to ensuring the privacy and security of the Personal Data we process from our customers, vendors, employees, and other individuals, and to protect their rights in accordance with our obligations under applicable Privacy and Data Protection laws.
This Privacy Notice aims to give you information on how Eurotecnica collects and processes your Personal Data.
Category of Personal Data | Types of Personal Data |
Biographical information and contact information | Full name, e-mail address, work e-mail address, telephone number |
Employment information | Employer, job title, career information, normally contained in a CV, a cover letter |
Communication information | Correspondence, emails, general communications via LinkedIn, contact form on the Website, responses to surveys |
Information from Cookies | See below on Section No. 3 |
Marketing preferences | Opt-in or opt-out preferences for marketing communications |
Personal Data we collect about you automatically
To the extent permitted under the applicable law, we may collect certain types of information automatically, for example whenever you interact with us or use the services. This information helps us address customer support issues, improve the performance of our sites and services, maintain and or improve your user experience, and protect your account from fraud by detecting unauthorised access.
| Category of Personal Data | Types of Personal Data |
| Browser information | Collected automatically via analytics systems providers from your browser, such as IP address, referral site, login information browser type and version, time zone setting, operating system and platform |
| Usage information | Generated by your use of our websites, applications and services, and collected normally via Cookies, web beacons, pixels or similar technologies. This includes device information such as device identifier, device operating system and model, device storage, location information, network address, system activity and information regarding the pages you visit, length of the visit, page response time, page interaction such as scrolling, clicks, and mouse overs, among others. |
| Marketing information | Website activity and preferences expressed through selection, viewing, purchase of products and offered through our website and platform; Mobile device information such as type of device, device identification number, mobile operating system. This also includes information collected via Cookies. |
Information we receive about you from other sources
From our Customers / Vendors: We receive and store your data to satisfy contract obligations. For example, when setting up new customers for our Services, we collect Personal Data, such as name and e-mail address, to provide our clients with the Services. To that end, someone within your company may share your Personal Data to us. The types of information we may collect directly from our customers include names of their employees, usernames, email addresses, phone numbers, job titles. We assume that those entities have the authority to share Personal Data about their employees with us.
From Third Parties, Affiliates and Business Partners: Eurotecnica is part of the Proman Group. It is possible that we receive Personal Data from other entities of the Proman Group. For example, if you contacted Proman and manifested an interest in our Services or products, it is likely that you a Proman entity will share your Personal Data with Eurotecnica.
3 – Our use of Cookies and similar technologies
Cookies are small pieces of text sent to your browser by a website you visit. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. They store information about the user’s visit, which may include content viewed, language preference, time and duration of each visit and advertisement accessed.
We use common information-gathering tools, such as tools for collecting data, cookies, web beacons, pixels, and similar technologies to collect information that may contain Personal Data as you navigate our Websites, our Services, or interact with emails we have sent to you. This information includes URL information, online identifiers such as cookie data and IP addresses, other identifiers such as user ID, organization ID, username, password, email address, name, and user type, pages and files viewed, search queries, and other actions you take, information about your device such as your device ID, hardware model, app version, access times and dates, IP addresses, network connection type, carrier and region, geolocation of the website visitor, provider, plug-ins, integrations, referring website, app or ad, browser type, language, date and stamps time, and operating system.
Usage information also includes information collected via Cookies. The Cookie Banner available in the Website will notify you separately of which cookies are being collected, and will give you an option to customize and consent (or not) the Cookies we would like to collect, together with information about types and use of Cookies.
Types of Cookies we use in our Website:
- a) Session and Persistent Cookies: while the first ones expire once you close your web browser, Persistent Cookies stay in your device for a set period of time until you delete them.
- b) First and Third Party Cookies: First-party cookies are set by the website that you are visiting at that time, either by us, or by a third party at our request; Third-party cookies are set by a party other than that of the website you are visiting.
- b) Depending on the purpose they are used for, we use:
– Necessary cookies: required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
– Functional cookies: help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
– Analytics cookies: are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
– Performance cookies: are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
– Advertisement cookies: are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
What options do you have?
Our Cookie Banner provides you with information about each cookie we collect and the purpose we use it for. You can adjust your preferences about cookies at any time through the Privacy Preference Center.
On your browser, you can withdraw or modify your consent to our use of cookies at any time. If you no longer wish to receive cookies you can use your web browser settings to accept, refuse and delete cookies. Most browsers allow you to manage how cookies are set and used as you’re browsing, and to clear cookies and browsing data. Also, your browser may have settings letting you manage cookies on a site-by-site basis. However, note that if you set your browser to refuse cookies, you may not be able to use all the features of our website.
4 – How and Why do we use your Personal Data?
We collect and process your Personal Data for the following purposes and relying on the following legal bases:
| Processing Purpose | Legal Basis |
To manage our contractual relationship with your employer or with you This covers onboarding you as a customer, creating and administering your account Categories of Personal Data: Biographical information and contact information | Processing is necessary for the performance of a contract to which you are a party. Our legitimate interest in the management of customer and user account. |
To communicate with you on service-related matters It involves communicating with you about the service, mailing, receiving service communications, etc. It also covers customer support and trouble-shooting activities such as answering your questions, complaints and disputes. Categories of personal data: Biographical information and contact information, Employment information, Communication information, Browser information, Usage data | Processing is necessary for the performance of a contract of which you are a party. Processing is necessary for the purpose of the legitimate interest pursued by us to improve our services and enhance our user experience. |
For internal business purposes and record keeping.
Categories of personal data: Biographical information and contact information, Employment information | Processing is necessary for the purpose of the legitimate interest pursued by us to keep records to ensure that you comply with your contractual obligations pursuant to the agreement governing our relationship with you, for internal business and research purposes as well as for record keeping purposes. Processing is also necessary to comply with our legal obligations to keep certain records. |
To do research, improve our services and innovate. We process personal data to improve our services and for you to have a better user experience. We may aggregate your personal data with the personal data of our other clients on an de-identified basis (that is, with your personal identifiers removed), so that more rigorous statistical analysis of general patterns may lead us to providing better products and services. Some of this information may be used for marketing purposes as described below. Categories of personal data: Biographical information and contact information, Communication information, Browser information, Usage data, Marketing information. | Processing is necessary for the purpose of our legitimate interest to improve and run our services through information obtained through your use of our services, your interaction with customer support, your responses to our surveys, and in general, your communications with us. |
To run some minor marketing activities This includes sending out newsletters to customers, launching specific campaigns, organizing events, conducting surveys, posting news on our Websites and social media pages. Categories of personal data: Biographical information and contact information, Employment information, Communication information, Browser information, Usage information, Marketing preferences, Marketing information. | We rely on your consent when you have indicated so. For instance, when you register for the newsletter, or to participate in a specific campaign, or you agree with us sharing a photo or short story about you. For other activities, such as sending out surveys, we rely on our legitimate interest to gather information on how our products and services are working for our clients and how to improve our products and services. Your participation in those surveys will be on the basis of your consent. |
Providing and improving our Websites Categories of personal data: Browser information, Usage information, Marketing preferences, Marketing information. | Our legitimate interest in providing relevant online content and well-functioning Websites to our customers and prospective customers regarding our service offering and related information. Our legitimate interest in maintaining the integrity and security of our Website. Your consent, when requested (e.g., for the use of cookies). |
If you apply for a job with us at our career portal in the Website Categories of personal data: Biographical information and contact information, Employment information, Communication information | Our legitimate interest in conducting recruiting activities. Your consent. |
To enforce and defend our rights This includes initiating legal claims, preparing our defence in litigation procedures, addressing legal or administrative proceedings whether before a court or a statutory body and to investigate or settle issues, enquiries and/or disputes Categories of personal data: Biographical information and contact information, Employment information, Communication information, Browser information, Usage information, Marketing information | It is in our legitimate interest to enforce and defend our rights and to ensure that issues, enquiries and/or disputes are investigated and resolved in a timely and efficient manner. |
5 – Who do we share Personal Data with?
Where applicable, we share your Personal Data in the following circumstances:
Vendors, contractors, and other service providers
Eurotecnica may share personal data with services providers or other third parties that carry out functions or services in our behalf or that assist or enable our operations. These Service Providers include hosting, cloud service, email and collaboration service providers, website analytics companies, freelancers, product feedback or help desk/customer support and CRM service providers, head-hunters, travel agencies and travel service providers, scheduling programs and IT processing systems.
We may also share Personal Data with external professional advisors such as lawyers, auditors or accountants.
Personal Data will only be disclosed if such Service Providers have provided sufficient guarantees to implement appropriate technical and organizational measures to protect your personal data and that is consistent with this Privacy Notice and applicable law. Please note that these Service Providers will only access your Personal Data on an “if needed” basis as a part of their partnerships with us. If you have any questions as to how these Service Providers handle your Personal Data, you may contact us using the details provided in Section 13.
Business Transfers
We may choose to buy or sell assets, and may share and/or transfer customer information, including Personal Data, in connection with the evaluation of and entry into such transactions and based on our legitimate interests. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Data could be one of the assets transferred to or acquired by a third party.
Proman Group Companies, partners and affiliates
As already explained in Section 2, we may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Notice. Personal Data is transferred between Proman Group Entities to ensure efficient and effective business operations and to enable Proman Entities to provide customer, sales, marketing, human resource, finance, information technology, legal, quality assurance, software/product development, and other support services. We may also share your Personal Data with business partners to provide our Services.
6 – How long do we keep your Personal Data?
We may retain your Personal Data for a period of time consistent with the original purpose of collection (see Section 4 above) or as long as required to fulfil our legal obligations. We determine the appropriate retention period for Personal Data on the basis of the amount, nature, and sensitivity of the Personal Data being processed, the potential risk of harm from unauthorized use or disclosure of the Personal Data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).
After expiry of the applicable retention periods, your Personal Data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.
7 – How do we Secure your Personal Data?
We take appropriate precautions including organizational, technical, and physical security measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use. While we follow generally accepted standards to protect Personal Data, Eurotecnica cannot fully guarantee the security of the information since it may rely on the use of different security systems including the system you are using to communicate with us. You are solely responsible for protecting your password, limiting access to your devices, maintaining up-to-date and patched version of software and operating system, and signing out of our Website after your sessions.8 – Transferring your Data to Other Countries.
Eurotecnica is part of a Group that operates globally. Your Personal Data may be transferred to and stored by us or by our affiliates and third parties described in Section 5 above, located in other countries. Consequently, your Personal Data may be processed outside your jurisdiction, and in countries that may not provide for the same level of data protection as your jurisdiction. However, we ensure that the recipient of your Personal Data provides an adequate level of protection, for example by entering into appropriate processing agreements and, if necessary, standard contractual clauses or an alternative lawful data transfer mechanism.9 – What are your Privacy Rights?
Privacy laws give you rights over your Personal Data. We do our best to honour each request according to your instructions and applicable regulations. Some rights only apply when Eurotecnica uses a certain ‘legal basis’ to process your data, as explained in Section 4, and when Eurotecnica acts as data controller.
Your rights include the following:
- The right to access your Personal Data;
- The right to have your Personal Data rectified, corrected or updated;
- The right to have your Personal Data deleted, including from any third parties where your Personal Data has been sold, shared or disclosed;
- The right to object or restrict to the processing of your Personal Data;
- The right not to be subject to a decision based solely on automated processing and profiling, which produces legal effects; and
- The right to lodge a complaint before your local supervisory authority.
You can exercise your rights using the contact details provided in Section 13.
Your Personal Data will be processed when responding to these rights requests and we may request you additional documentation to verify your identity before fulfilling your request. We respond to all legitimate requests within one month and will contact you if we need additional information from you to fulfil your request or to verify your identity. If we are unable to comply with your request due to an exception or limitation, we will explain this in writing. If we need more time, we will inform you of the reason and extension period in writing.
Should you have concerns about your privacy rights or should you feel unsatisfied with our treatment, collection, or use of your Personal Data, we remind you that you have a right to lodge a complaint with your local supervisory authority. For Switzerland, please visit this FDPIC site for contact details: https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html. For EEA authorities, please see this directory for contact details: https://edpb.europa.eu/about-edpb/board/members_en. For the United Kingdom, please see this site for contact details: https://ico.org.uk/global/contact-us/.
10 – Marketing Communications
You can opt-out of receiving promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send, or by contacting us using the details provided in Section 13. Please note that if you have accounts for our Services, we will still send you non-promotional communications, like service-related emails.
11 – Children
We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at privacy@eurotecnica.it
12 – Changes to the Privacy Notice
We are constantly trying to improve our Website and Services, so we may need to change this Privacy Notice from time to time. We will alert you to material changes by, for example, placing a notice on our Websites and/or by sending you an email (if you have registered your e-mail details with us) when we are required to do so by applicable law. You can see when this Privacy Notice was last updated by checking the date at the bottom of this page. You are responsible for periodically reviewing this Privacy Notice.
13 – Contact Us
For any questions or concerns about this Notice, or if you require additional information, contact us in any one of these ways:
- E-mail: privacy@eurotecnica.it
- Write to us at: Via R. Bracco, 620159 Milano, Italy
Last updated, October, 2024
